Enjoy professional support from experienced Windows / Hyper-V / SQL Server experts.
24x7x365 Support
Unlimited Manual Reboot
Hardware Replacement
Initial Software Install
IIS, FTP, SMTP, DNS, Helm, SQL Server, MySQL, PHP and Perl.
Operationg System Re-installation
Maximum five times per month, and $25 each time for additional reloads.
VHD/Website/Database Restoration (VPS)
Maximum twice per month, and $25 each time for additional restorations.
Website Upgrade (DNN, WordPress)
Maximum once per month, and $25/website for additional upgrades.
Windows Security Patch
We will install the patches and reboot the server once Microsoft releases them.
Proactive Monitoring
We will monitor the HTTP 80 port and Ping for the server at 10 minute intervals. When our monitoring service detects the problem, we will try to reboot the server and bring it online.
Software Upgrade
Software upgrade: Windows Server, Helm, SQL Server, MySQL, PHP and Perl.
Server Migration
Move the whole server data from one server to another server. Both servers must be hosted with us.
Server Troubleshooting
We will fix all the problems with IIS, FTP, SMTP, DNS, Helm, SQL Server, MySQL, PHP and Perl.
Backup (Addon)
$14.99/month/VPS
40GB Diskspace: $30.00/month
80GB Diskspace: $60.00/month
120GB Diskspace: $90.00/month
160GB Diskpace: $120.00/month
We will use Backup for Workgroups to backup all your server data to our remote data center servers twice per week. You can restore the backup files in your server at any time by yourself.
Remote Desktop Access (RDP)
Administrator Permission
Control Panel
Free SolidCP control panel
Reboot the server, monitor the resource usages and other functions.
24x7x365 Technical Support
Email + Live Chat
30-Day Money-Back Guarantee
99.9% Uptime Guarantee
Server Reboot
Free
Operating System Reinstallation
Free
Maximum twice a month and $25.00 each time for additional reloads.